Terms of Service

1. Purpose of the System

The HCCTS Incident Reporting System, part of the Highlands Forward digital ecosystem, is provided by Highlands Community Charter and Technical Schools (HCCTS) to allow staff to document incidents, accidents, and related supplemental information for internal safety, recordkeeping, and follow-up purposes.

2. Authorized and Appropriate Use

This system is intended for use by authorized HCCTS staff and personnel in the course of their duties. Reports should be submitted promptly and in good faith, describing observable facts relevant to the incident.

3. Accuracy and Completeness of Submitted Information

By submitting a report, you confirm that the information you provide is accurate and complete to the best of your knowledge at the time of submission. Reports form part of HCCTS's official safety records, and their reliability supports appropriate follow-up.

4. Prohibited Misuse

• Submitting knowingly false, misleading, or fabricated information.
• Using the system to harass, defame, or retaliate against any individual.
• Attempting to access, alter, or interfere with reports or system functions without authorization.
• Using the system for any purpose unrelated to legitimate incident reporting.

5. Confidentiality Expectations

Incident reports may contain sensitive information about students, staff, or other individuals. Users are expected to handle report content responsibly and to discuss report details only with those who have a legitimate need to know, consistent with HCCTS policy.

6. No Emergency-Service Replacement

This system is a records and follow-up tool. It is not monitored in real time and must never be used in place of calling 911 or otherwise contacting emergency services for an active or urgent threat to health or safety.

7. Availability and System Changes

HCCTS and Highlands Forward may modify, update, suspend, or discontinue this system, or any part of it, at any time. We do not guarantee uninterrupted availability of the system.

8. Intellectual Property and System Ownership

The system, its design, and its underlying software are owned by or licensed to HCCTS / Highlands Forward. Submitted report content remains subject to HCCTS recordkeeping and data policies. Users do not acquire any ownership interest in the system itself by using it.

9. User Responsibility

Users are responsible for the accuracy of the information they submit and for maintaining the confidentiality of any access credentials associated with related HCCTS systems. Users should promptly report any suspected misuse or technical issue to HCCTS administration.

10. Disclaimers

The system is provided on an "as available" basis. HCCTS and Highlands Forward make no warranty, express or implied, regarding the system's uninterrupted operation, freedom from errors, or fitness for a particular purpose beyond its stated function as an internal reporting tool.

11. Limitation of Liability

To the extent permitted by applicable law, HCCTS and Highlands Forward are not liable for indirect, incidental, or consequential issues arising from use of, or inability to use, this system. Nothing in these Terms is intended to limit any right or protection that cannot be limited under applicable law.

12. Contact

13. Governing Policies and Law

Use of this system is also governed by applicable HCCTS policies and procedures and by applicable law. Nothing in these Terms is intended to waive any legal right of a user or reporter merely because a report was submitted, nor does submitting a report constitute a waiver of any legal right.

These Terms describe the intended use of this system as currently implemented. This page has not been reviewed by HCCTS legal counsel; HCCTS leadership should review and approve this content before it is treated as final policy.